“Hi Suzanne, I would just like to express my heartfelt gratitude to you, John and Faneeza for your help through this lengthy process of purchasing and closing my condo unit. Four and a half years seems like a long time, but from the beginning and throughout, Suzanne, you were very helpful in answering my many questions and addressing any concerns I had after experience delay upon delay.
Faneeza, I appreciate your tolerance of my daily phone calls over the last couple weeks, and thank you for helping me to navigate through the unorthodox closing process. You remained professional throughout and was glad to have you on my side. Finally, John, I appreciate your flexibility in meeting with me on both occasions at an easily accessible location. You explained all the documentation in a way I could understand and made the process very easy.
Once again, thanks to you and your team for all of your help through this process. I can honestly say I can recommend your team to anyone and wouldn’t hesitate to come back for any of my future home purchases.